Here’s how we created channels for our client in MS Teams and migrated the conversation from Slack to Teams!

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Business challenges 

• The client wanted to Migrate Slack Public and Private Channels into MS Teams Public/Private channels.  
• Although the client business users gave us the channel mapping, the client relied on us for creating channels in MS Teams.  

How AVASOFT helped? 

• Our team shared the Migration tool with the Channel migration POC license, once POC migration was completed, we started with PROD migration.  
• We exported the Slack users’ list and business users and completed the User Verification process.  
• We did the Slack inventory assessment of Channels, Multi-party and Direct chat conversations for the users who had completed the User Verification.  
• Based on inventory assessment, client business users provided the Slack Channel mapping with MS Team Channel along with visibility (Public/Private).  
• We created a public MS Team channel, migrated the channel members, completed the migration of Slack Public channels and moved to go-live.  
• We also created a private MS Team channel, migrated the channel members, completed the migration of Slack Private channels and moved to go-live. 

Business gains 

• We identified the MS throttles and modified our migration tool to overcome the throttles and therefore reduced the member migration sync-up delay between MS Team and its Unified Group. 
• The entire migration process was handled by our team and hence the client did not have any issue to be handled by themselves.  
• The client was able to get similar details in MS Teams UI just as Slack which made it easy for further communication.